Privacy policy
Effective Date: 11th Aug, 2026
Last Updated: 11th Aug, 2026
Introduction
Ubiqle (“Ubiqle,” “we,” “us,” or “our”) respects your privacy and is committed to handling personal information responsibly.
This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you interact with Ubiqle, including through ubiqle.com.
For Ubiqle's commercial activities in Ontario, the federal Personal Information Protection and Electronic Documents Act (PIPEDA) generally establishes the applicable private-sector privacy framework.
1. What Information We Collect
Depending on how you interact with Ubiqle, we may collect:
Information you provide directly
This may include:
name;
email address;
telephone number;
company or organization name;
project information;
information submitted through forms;
information provided during consultations;
billing and business information; and
correspondence between you and Ubiqle.
Information collected automatically
When you use our website, certain technical information may be collected automatically, such as:
IP address;
browser and device information;
pages visited;
referring website;
approximate geographic information;
date and time of visits; and
information about how you interact with the website.
The exact information collected depends on the technologies and third-party services implemented on the website.
2. How We Use Personal Information
We may use personal information to:
respond to inquiries;
schedule consultations;
understand project requirements;
provide services;
communicate with clients;
prepare proposals and agreements;
process payments;
provide customer support;
improve our website and services;
maintain security;
comply with legal obligations; and
send marketing communications where permitted and where appropriate consent has been obtained.
We seek to limit collection, use, disclosure, and retention of personal information to what is reasonably appropriate for the purposes identified. This reflects the core privacy principles under PIPEDA.
3. Consent
Where required by law, Ubiqle will obtain consent before collecting, using, or disclosing personal information.
By voluntarily submitting information to us for a stated purpose, you consent to our use of that information for that purpose, subject to applicable law.
Where appropriate, you may withdraw consent by contacting us. Withdrawal of consent may not affect processing that we are legally permitted or required to continue.
4. Marketing Communications
If you subscribe to Ubiqle's newsletter or otherwise consent to receive marketing communications, we may send information about our services, insights, projects, or other business-related content.
You can unsubscribe from marketing emails at any time using the unsubscribe mechanism provided in the communication or by contacting us.
5. Cookies and Analytics
Ubiqle may use cookies, analytics tools, pixels, and similar technologies to operate, secure, analyze, and improve our website.
These technologies may help us understand website traffic, visitor behaviour, and the effectiveness of our marketing.
Where third-party technologies are used, those providers may process information according to their own privacy policies.
6. Third-Party Service Providers
Ubiqle may use third-party providers for services such as:
website hosting;
analytics;
email communications;
customer relationship management;
scheduling;
payment processing;
project management;
cloud storage;
advertising; and
website functionality.
We may disclose personal information to service providers where reasonably necessary to provide our services or operate our business.
We remain responsible for personal information under our control and take reasonable steps to use appropriate contractual and organizational safeguards.
7. International and Cross-Border Processing
Some of our service providers may store or process information outside Canada.
Where personal information is transferred to another jurisdiction, it may be subject to the laws of that jurisdiction.
Ubiqle will take reasonable steps to protect personal information when using third-party services and to ensure that information is handled appropriately.
PIPEDA specifically recognizes that information may cross provincial or national borders in commercial activities.
8. Security
We use reasonable administrative, technical, and organizational safeguards appropriate to the sensitivity of the information we hold.
No internet transmission or electronic storage system can be guaranteed to be completely secure.
9. Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, to maintain business records, resolve disputes, enforce agreements, or meet legal and regulatory obligations.
When information is no longer required, we take reasonable steps to securely dispose of or anonymize it.
10. Access and Correction
Subject to applicable law, you may request access to personal information about you that Ubiqle holds and request correction of inaccurate or incomplete information.
Requests may be submitted to:
Privacy Officer — Ubiqle
Email: inquiries@ubiqle.com
We may need to verify your identity before responding to an access request.
11. Privacy Questions and Complaints
If you have a concern about how Ubiqle has handled your personal information, please contact us first so that we can investigate and attempt to resolve the concern.
If your concern cannot be resolved, you may have the right to bring the matter to the Office of the Privacy Commissioner of Canada, which oversees PIPEDA.
12. Children's Privacy
Our services are intended for businesses, organizations, and adults. We do not knowingly collect personal information from children for purposes unrelated to providing a requested service.
13. Changes to This Policy
We may update this Privacy Policy periodically.
When we make material changes, we will update the “Last Updated” date and, where appropriate, provide additional notice.